LIVE ONLINE SUPPORT
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Introducing Remote Support Services

Computer Troubleshooters now offers remote support. Speak or chat with one of us and get immediate help with your computer problems. We will connect to your PC over the internet while you sit back and watch us do our magic!

We offer flat rate fees for software installation, virus & spyware removal, diagnostics & repair, and system tune-up.

Additionally, we are happy to help with more open ended problems billed at our low quarter hour rate. These might include such issues as email setup or even if you just need to ask a few questions.

If we are unable to help you with your problem, we will gladly refund your payment in full.

Remote Service List & Pricing

Software Installation and Support

Having problems setting up a new piece of software? Perhaps you need help installing an update or configuring the program to work for you. Learn More
$49.99

Virus & Spyware Cleanup

Do you think you might have a virus or spyware? Did your internet browsing suddenly slow? Are you getting popups stating you are infected? Let us get the nasties removed and give you back control of your online life! Learn More
$159.99

Diagnose & Repair

If there appears to be a problem with your computer that you just can't fix, we will jump in, diagnose and repair it for you while you watch. Learn More
$159.99

System Tuneup

Is your computer simply running slow? Does it take way too long to start up? We will take a look at what is going on and find the bottleneck.

Using your computer can be fun again! Learn More
$59.99

Additional Remote Services

If you have a problem or simply need an expert to walk you through something you would like to do, we also offer remote support at an hourly rate, billed in 15 minute increments at $25.00 each.

Chat with us first at no charge to get an idea of how long it might take. Learn More
$25.00
How Remote Support Works

1. Click to Chat or Call 639-5315

Click the "click to chat" button above or give us a call to describe your problem and determine the appropriate remote service.

2. Check Out

Once we've determined the service you need, select the buy now button for that service and run through the checkout process. We will stay with you the whole way.

3. Connect

You will be prompted to install a piece of software that will allow us to connect to you remotely.

4. Relax

Sit back and watch as we go to work on your PC.

Money Back Guarantee

We are confident in our ability to help you; however, if we are unable to fix your problems remotely, you are welcome to bring your computer into the shop for us to fix.

If bringing it in is not an option, we will also gladly return your payment in full.

The bottom line is we will stick with you until your problem is solved!
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1665 Kingsley Avenue, Suite 107 • Orange Park, Florida 32073 • (904) 639-5315
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